Consumer Products

A retractor may not lock properly.  An unlocked retractor will not properly secure a wheelchair and place the passenger at a risk of serious injury or death during normal vehicle travel, emergency maneuvers, or a crash. As of November 10, 2025, the company has received no reports of incidents or injuries in Canada.

The screen console can overheat and ignite, posing a fire hazard. As of November 5, 2025, the company has received no reports of incidents or injuries in Canada.  In the United States, the company has received eight reported incidents, two reports of fire and six reports of smoking or melting. No injuries have been reported.

This product does not meet the Cosmetic Regulations in Canada. Specifically, the product’s principal display panels are missing required hazard symbols, signal words, and safety information, which could result in misuse and potential harm to consumers. As of November 4th, 2025, the company has received no reports of incidents in Canada, and no reports of injury.

The compression canister of the pump can unexpectedly detach from the base of the pump, causing a potential injury hazard to users. As of October 31, 2025 the company has received no reports of injuries in Canada.  In the United States, the company has received one report of injury where the consumer suffered facial injuries when the compression canister become detached from the base.

The Original Series Bike+'s seat post assembly can break during use, posing fall and injury hazards to the user. As of November 6th, 2025, the company has received no reported incidents in Canada. In the United States, the company has received three reports of the seat post breaking during use.